Shipping Policy

Last updated: June 2026

Thank you for shopping with Phone Gadgets. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed. We will notify customers of any significant delays.

Shipping Times

Estimated delivery times:

Germany: 3–10 business days
European Union: 5–15 business days
International Orders: 7–20 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated and displayed during checkout before payment is completed.

From time to time, we may offer free shipping promotions on selected products or order values.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.

Customs and Import Duties

For international shipments, customs duties, taxes, and import fees may apply according to your country's regulations. These charges are the responsibility of the customer.

Damaged Deliveries

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging. We will review the case and provide an appropriate solution.